Explore a comprehensive collection of resources designed to enhance your understanding and engagement. Here, you’ll find a variety of documents and guides that address key issues and provide detailed information to assist you in making informed decisions. From policies and procedures to fact sheets on important topics, our resources are intended to support and inform all participants. Access the information you need, when you need it, right here.
Policies and Procedures:
Click on any of the below links for further information.
- Conflict of Interest – Your NDIS Provider
- NDIS Complaints Fact Sheet
- NDIS Fact Sheet – Incidents
- NDIS Quality and Safeguards Commission – What is Our Role?
- NDIS Quality and Safeguards Commission – Questions or More Support
- Safeguarding Participants Guidance
- Service Agreement with Parex Care’s Guidelines
Important Numbers
- Lifeline 13 11 14 – 24 hours a day, 7 days a week
- Lifeline Text 0477 13 11 14 – 6pm to midnight (AEDT), 7 nights a week
- Beyond Blue – 1300 22 4636 – https://www.beyondblue.org.au/
- Butterfly Foundation National Helpline 1800 334 673
- Carer Support 1800 242 636 or 1300 554 660
- SANE Australia Helpline 1800 187 263
- Suicide Call Back Service 1300 659 467
- Kids Helpline 1800 55 1800
- MensLine Australia 1300 789 978
- QLife 1800 184 527
- Open Arms – Veterans and Families Counselling 1800 011 046
- Mental Health Australia https://mhaustralia.org/
NDIS Commission
Phone: 1800 035 544 (free call from landlines)
Text Telephone TTY: 133 677
National Relay Service for people with hearing or speech impairments: https://internet-relay.nrscall.gov.au/ and ask for: 1800 035 544
Email: contactcentre@ndiscommission.gov.au
Mail: PO Box 210, Penrith NSW 2750
National Relay Service for people with hearing or speech impairments: https://internet-relay.nrscall.gov.au/ and ask for: 1800 035 544
Email: contactcentre@ndiscommission.gov.au
Mail: PO Box 210, Penrith NSW 2750
